Agreement Formation
All prices, product information, and offers on our website should be considered an invitation to make an offer and not a binding offer from our side. The purchase agreement is only concluded once you have completed the order, and we have confirmed the order. After your order, you will receive an order confirmation via email. A binding agreement between you and HarrisIC is only formed once you receive the order confirmation. We reserve the right to cancel the order due to any typographical errors, price errors, out-of-stock products, or technical issues. In such cases, you will be informed as soon as possible.
Prices and Payment
All prices on the website are stated in Danish kroner (DKK) and include the applicable VAT (25%) and any applicable fees. The total price for your purchase will be displayed at checkout before you confirm the order. Payment can be made through the payment methods listed on our website (e.g., credit/debit cards such as Visa, Mastercard, MobilePay, or bank transfer). Payment will be charged once the order is completed, and the digital product is ready for delivery. No payment fees are applied beyond what is shown during payment. All data sent during the payment transaction is encrypted (SSL) to protect your information.
If you have entered into a subscription agreement or recurring payments, the terms will be specified separately (including price, payment interval, and cancellation conditions). If you have any questions about prices or payment, feel free to contact us before making a purchase.
Delivery of Digital Products
Delivery is digital. After payment is completed, you will typically get immediate access to the purchased product. Depending on the product, delivery can occur in the following ways:
Download Link: You will receive an email with a link to download your digital product (e.g., eBook, PDF report, or software). The link is usually active immediately after purchase and may be time-limited (typically 14 days) or restricted to a certain number of downloads.
Online Access: For digital services such as investment courses or online platform access, you will receive login details or have access activated on your user profile on our website immediately after payment. You can then log in and access the purchased content.
No physical goods are delivered, and no shipping charges apply. Delivery is considered completed once the digital content is made available to you (e.g., when the email with the download link is sent or the product is available via your account). If you do not receive your order confirmation or access to the product shortly after purchase, please check your spam folder or contact us for assistance. We strive to deliver digital products instantly, but we do reserve the right to delay due to technical issues.
Right of Withdrawal and Exceptions
As a consumer, you generally have a 14-day right of withdrawal in accordance with Danish law (Consumer Contracts Act) for digital products. The 14-day withdrawal period is calculated from the day the agreement was entered into (the order date). If you wish to exercise your right of withdrawal, you must notify us clearly before the expiration of the withdrawal period (e.g., by sending an email). You can use the standard withdrawal form found in the Consumer Contracts Act, but it is not mandatory – a clear declaration via email is sufficient.
However, please note: For digital products delivered online (not on a physical medium), the right of withdrawal may be waived under certain conditions:
You give your explicit consent for the digital content to be delivered before the withdrawal period expires, and
You acknowledge that you lose the right of withdrawal once delivery has begun.
If, at the time of purchase, you have actively selected/checked the option for immediate delivery and agreed to waive the right of withdrawal, these conditions apply. In such cases, the purchase is binding, and you cannot cancel the agreement after gaining access to the product. We inform you about this during the purchasing process.
If you did not consent to immediate delivery with the waiver of the right of withdrawal, you can still withdraw from the purchase within 14 days. If you withdraw within the period and have not yet downloaded or used the digital product (e.g., logged in and used the material), we will refund the full amount paid. Any withdrawal after the product has been used may result in the loss of the right of withdrawal, in accordance with legal exceptions.
In case of valid withdrawal, we will refund the payment as soon as possible and no later than 14 days after receiving your notification of withdrawal. The refund will be made using the same payment method you used for the purchase, unless otherwise agreed. We may withhold the refund until we have verified that any delivered digital content is no longer accessible to you (e.g., by closing your access).
Complaint Right
Your purchase is subject to the rules of the Danish Sale of Goods Act regarding defects in goods (including digital content). This means you have a 24-month complaint right from the delivery date. If the digital product proves defective – e.g., if the file is defective, the content does not match the description, or technical problems occur due to issues with the product – you have the right to complain.
A valid complaint means that you can request a remedy for the defect or a replacement (get a new file or access) if possible. If we are unable to remedy a valid defect within a reasonable time, you may be entitled to a price reduction or cancellation of the purchase (full refund) depending on the circumstances. We reserve the right to attempt to fix or replace the defective digital product first.
To make a complaint: If you notice a defect or problem with the purchased product, you must contact us within a “reasonable time” after discovering the issue. Complaints made within two months after discovering the defect will always be considered within a reasonable time. Send an email to us with a description of the issue (and preferably the order number and documentation, if available). We will then process your complaint as soon as possible and provide feedback on the solution.
The complaint right does not cover errors, damage, or wear resulting from misuse, negligence, lack of maintenance, or other damaging behavior on your part. Remember to back up digital files where relevant – we are not responsible for data loss. Your statutory rights under the Sale of Goods Act are not limited by these terms.
Limitation of Liability
We strive to ensure that our digital products and services are accurate, up-to-date, and delivered without interruptions. However, the use of our products is at your own risk. HarrisIC cannot be held responsible for indirect loss or consequential damages. This means, among other things, that we are not liable for:
Indirect Loss: Including lost profit, loss of income, business interruption, loss of data, investment loss, or other consequential losses arising from the use of our digital products or lack of access to them.
Third-party Relations: Any issues with third-party services we use (e.g., payment gateways, hosting, software providers, etc.) that cause errors or breakdowns.
Force Majeure: Events beyond our control, such as war, terrorism, natural disasters, fire, flood, pandemic, labor disputes, power outages, or telecommunications/internet failures, which prevent or limit the fulfillment of the agreement. In such cases, our obligations are suspended or excused to the extent that is reasonable.
Our liability is in all cases limited to the amount you have paid for the specific product or service, unless otherwise dictated by mandatory law. We do not exclude liability for gross negligence or intentional misconduct, and consumer protection laws (e.g., product liability law and the Sale of Goods Act) take precedence over any conflicting liability limitations.
Investment and Advisory: The content in our digital products related to building investment is created to provide general information and inspiration. It should not be considered individual investment advice. We do not guarantee specific results or returns from following our recommendations. Decisions made based on our materials are at your own risk. HarrisIC cannot be held responsible for financial decisions, investment losses, or similar consequences resulting from using information from our products. We always encourage seeking professional advice tailored to your situation before making significant investment decisions.
Intellectual Property Rights
All content and materials offered through our digital products and on the website are protected by copyright and other intellectual property rights. The copyright and ownership of the provided content belong to HarrisIC (Investment & Construction ApS) or our license providers and partners. When you purchase a digital product from us, you acquire a non-exclusive, unlimited right to use the material unless otherwise specified. The usage rights are personal and may only be used for your own non-commercial use.
This means you may not copy, share, forward, lend, sell, or otherwise distribute the purchased digital content to third parties without our written consent. Downloading and backing up for personal use is allowed, but any form of public dissemination or commercial exploitation without permission is prohibited. Violating copyright or these terms may result in legal consequences.
If we have marked the digital content with a watermark or other identifiers (to track illegal sharing), you are obliged not to remove or alter this. We reserve the right to suspend your access to digital content without refund if we determine that you have significantly violated the usage terms. All HarrisIC trademarks, logos, and brand names belong to us and are also protected – these terms do not transfer any such rights to you as a customer.
Processing of Personal Data (GDPR)
In order to make purchases with us, you must provide certain personal information, such as name, address, email, and payment details. HarrisIC is the data controller for processing the personal information you provide when purchasing and using our services. We process your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Danish data protection legislation, in order to fulfill the agreement with you and comply with legal requirements.
Purpose and Legal Basis: Your information is primarily used to deliver the purchased product to you, process payment, and provide customer service. The legal basis for this processing is the fulfillment of the contract (GDPR art. 6(1)(b)). Additionally, we may store certain information to comply with our legal obligations, e.g., accounting laws (art. 6(1)(c)). In some cases, we may process your information based on our legitimate interest in improving our services or sending you relevant information about similar products, unless you have opted out of this (art. 6(1)(f)). If we wish to use your data for marketing (e.g., newsletters), we will obtain your consent (art. 6(1)(a)), and you can always withdraw your consent.
Storage and Security: We store your personal data securely and confidentially. We only retain your information as long as necessary for the purposes for which it was collected. Your purchase history and invoicing data will be retained for at least 5 years (plus the current year) to comply with accounting laws. Personal data no longer needed will be deleted or anonymized. We only disclose personal data to third parties if necessary to complete your order (e.g., to payment processors or IT providers) or if legally required. We enter into data processing agreements with relevant partners to protect your data.
Your Rights: You have several rights regarding the personal data we process about you. These include:
Right of access: You can request information about which personal data we have stored about you and receive a copy of it.
Right to rectification: If you believe we have incorrect or incomplete information about you, you have the right to have it corrected.
Right to deletion: In certain circumstances, you can have your personal data deleted, e.g., if it is no longer necessary, or if you withdraw your consent and we have no other legal basis. Please note that we cannot delete data that we are legally required to retain.
Right to restriction: You can request that we temporarily stop processing your personal data, e.g., while an objection is being processed.
Right to data portability: For information you have provided to us and processed automatically based on consent or contract, you can request that it be provided to you in a structured, commonly used, machine-readable format or transferred to a third party.
Right to object: You can object at any time to the processing of your personal data for direct marketing. You can also object to processing based on our legitimate interests in certain situations.
To exercise your rights, you can contact us (see contact details below). We strive to meet your requests as quickly as possible, and no later than within 1 month, as required by law. If you would like more information about our handling of personal data, please refer to our Privacy Policy available on our website. You will also find information on how to file a complaint about our processing. If you are dissatisfied with how we handle your personal data, you can file a complaint with the Danish Data Protection Authority at www.datatilsynet.dk.
Governing Law and Jurisdiction
Any agreement entered into with us and these terms and conditions are governed by Danish law. However, this does not apply to the extent that mandatory rules in your country of residence provide you with better rights – in that case, those rules will apply. If a dispute arises between you and HarrisIC related to a purchase, we initially strive to resolve the disagreement amicably. Please contact us, and we will attempt to find a solution. If we cannot find a solution together, you, as a consumer, have the following complaint options:
Mediation Team for Consumer Complaints: If you are a resident of Denmark, you can file a written complaint with the Mediation Team for Consumer Complaints under Nævnenes Hus (Toldboden 2, 8800 Viborg). The Mediation Team will try to mediate a settlement between the parties. Read more at forbrug.dk.
Consumer Complaints Board: If mediation does not resolve the issue, you can bring the case before the Consumer Complaints Board, provided the conditions for doing so are met.
EU Online Dispute Resolution (ODR): If you live in another EU country, you can file a complaint via the EU Commission’s online complaint platform at http://ec.europa.eu/odr. The complaint will then be forwarded to the appropriate national complaint authority.
If any dispute must be resolved by the courts, Danish courts will have jurisdiction. The default venue is the court where HarrisIC is located. However, as a consumer, you always have the option to bring the case to your local court. These terms do not limit your rights under the law to file a lawsuit with the competent courts.
Contact Information
If you have questions about these terms and conditions, a product, or need assistance with a purchase, please feel free to contact us. Our contact information is:
Investment & Construction ApS (HarrisIC)
Address: Vildkildevej 27, 2640 Hedehusene, Denmark
Phone: +45 22 96 89 99
Email: mail@harrisic.com
We respond to inquiries as quickly as possible and aim to provide feedback within 1-2 business days.
These terms and conditions were last updated in April 2025. In case of future changes to the terms, the new conditions will be displayed on our website. Purchases will be subject to the terms and conditions in effect at the time the agreement was made, unless changes are made retroactive by law. We recommend that you save or print a copy of these terms for future reference. Thank you for choosing HarrisIC as your partner in building investment. We look forward to assisting you on your investment journey.
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